Spring in Bloom Auction FAQs

When does the auction open?

  • Our 2025 Spring in Bloom Online Auction will open at noon on Monday, April 21.

How do I register to bid in the auction?

  • Instructions on how to bid will be on the auction site.
    • Click the pink “REGISTER TO BID”  button.
    • Click the “+” sign to 1 for “Register for the Auction.”
    • Enter your contact information.
    • Check your email (including spam folder) for the “Access Info: Bidder #” email, and click on the “Claim & Access Bidder #” button at the bottom.
    • You’ll be redirected to your profile page where you will update your contact information, credit card information and hit the “Save Reservation & Check-In” button. You will not be charged unless you win. Close the window.
    • You’re ready to bid! Click on the “AUCTION ITEMS” button and bid!

Why do I need to input my credit card information to register for the Auction?

  • The auction site requires your credit card information to register for the Auction. You will NOT be charged until the auction is finished at 12 p.m. on Wednesday, May 8. If you have won, you will receive a confirmation email and your credit card will then be charged.

I can’t find my Auction “Claim and Access Bidder #” email.

  • Please check your spam folder. If it is not there you can visit the Auction Site again and click “Register to Bid” again. 

How will I know if I was outbid in the auction?

  • You will receive an email or text! We also encourage you to continue to check the Auction website. Bidding will run from noon on April 29 until noon on May 8. If you have won, you will receive an email or text.

I am having issues inputting my credit card information on the Auction Site.

  • Make sure there are no dashes in your credit card number (ex: 1111 2222 3333 4444).

When can I pick up my items?

  • You will be contacted via email if you have won after our auction concludes on Wednesday, April 30. Pick-up will be at Heritage Humane Society (located at 430 Waller Mill Rd., Williamsburg, VA 23185). We will be offering a safe and easy pick-up service on Friday, May 2 from 11:30 a.m. –  4 p.m.

Are you offering delivery?

  • We are not offering delivery/shipping for auction items. We can offer to ship for gift cards at the cost of the winner. If there are any issues with being able to pick up items, please contact us. 757-221-0150 ext. 1001 or [email protected].

When does the auction conclude?

  • Our 2024 Spring in Bloom Online Auction will close at noon on Wednesday, April 30.