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      • What to Expect When Adopting
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Surrender A Pet

Before you surrender your pet please call Heritage Humane Society at 757-221-0150 ext:0.

Important Details

Before You Surrender Your Pet…
If you have exhausted all of your options please contact Heritage Humane Society ahead of time to schedule an appointment to surrender your pet.
  • Call 757-221-0150 ext:0
  • We do not accept surrenders on weekends.
  • We can only accept surrenders from the City of Williamsburg, James City County and District 1 of Upper York County, Virginia. Proof of residency is required at the time of surrender.
  • Bring your pet’s complete vet records, including proof of rabies, as well as any medications they may need.
  • Describe the animal’s behavior with the adoption counselor. This includes what the animal likes, dislikes, temperament, and other personality traits.
  • Bathe and groom the pet before they arrive.
  • Bring some of their favorite belongings, such as toys, blankets, beds, carrier, litter box and other items.

Heritage Humane Society does not provide community euthanasia services. If your pet needs to be put to sleep, please contact your veterinarian. If you do not have a veterinarian, please refer to the phone book or contact Heritage Humane Society and we can offer a list of veterinarians in the area.

Before you surrender your pet please call Heritage Humane Society at 757-221-0150 ext:0. We can help troubleshoot any problems you are having with your family pet, and if after talking with you; if surrendering the animal is the chosen course, we can help answer any questions or concerns you have about the process.

Heritage Humane Society charges a nominal fee with surrendering an animal, as follows:
  • $50 per animal surrendered
  • Additional $20 if no proof of rabies vaccination
  • $40 for litters of kittens/puppies

Surrender Hours

  • Monday 9:00 AM – 3:00 PM
  • Tuesday 9:00 AM – 11:00 AM
  • Wednesday 9:00 AM – 11:00 AM
  • Thursday 9:00 AM – 11:00 AM
  • Friday 9:00 AM – 11:00 AM
  • Saturday 9:00 AM – 11:00 AM
  • Sunday 9:00 AM – 11:00 AM
  • Please call 757-221-0150 at least 24 hours in advance to schedule your surrender appointment. Stray animals do not require an appointment for surrender. 
Adoption Hours
  • Heritage Humane Society is currently operating with an appointment-only adoption process only. No unscheduled visits at this time. If you are interested in making an appointment to meet a pet, please call us (757-221-0150 ext:0) or email us ([email protected]). Our Adoption Team is available from 8 AM - 4:30 PM daily. Appointments are 30 minutes in duration.
Surrender Hours
  • Please call at least 24 hours in advance to schedule your surrender appointment (757-221-0150 ext:0). Stray animals do not require an appointment, but when possible please call ahead.
  • Monday 9:00AM - 3:00PM
  • Tuesday 9:00AM - 11:00AM
  • Wednesday 9:00AM - 11:00AM
  • Thursday 9:00AM - 11:00AM
  • Friday 9:00AM - 11:00AM
  • Saturday 9:00AM - 11:00AM
  • Sunday 9:00AM - 11:00AM
Contact Information
  • Heritage Humane Society
  • 430 Waller Mill Road
  • Williamsburg, VA 23185
  • 757-221-0150
  • [email protected]
Heritage Humane Heritage Humane
  • Adopt
    • Adopt a Dog or Puppy
    • Adopt A Cat or Kitten
    • Adopt a Small Pet
    • Career Cats
    • Adoption Process
      • Adoption Fees
      • Frequently Asked Questions
      • What to Expect When Adopting
  • DONATE
    • Donate Online
    • Sasha’s Story
    • Whiskey’s Wish
    • Planned Giving
    • Bricks & Pavers
    • Wish Lists
  • Events
    • Event Calendar
    • Host an Event
    • Fido Fest
    • DoG Street Strut
    • Drool in the Pool
    • Golf Classic – Make Par for Pets
    • FURever 8k, 5k, and Pet Run
    • Holiday Bazaar
    • Holiday Fur Tree
  • Get Involved
    • Volunteer
      • How to Become a Volunteer
      • Alternative Volunteer Opportunities
      • Volunteer FAQ’s
      • Volunteer Sign In Portal
    • Auxiliary
      • Join the Auxiliary
      • Auxiliary Programs & Events
    • Foster Volunteers
      • Foster FAQ’s
  • Programs & Services
    • Dog Training Classes
    • Lost Pet Report
    • Low Cost Spay/Neuter Information
    • Admissions
      • Positive Alternatives to Surrendering a Pet
      • Which Pets We Accept
      • Surrender A Pet
    • Stray Pets
    • Injured Wildlife
    • Kibble Kitchen
    • Community Service
  • About Us
    • Contact Us & Directions
    • Leadership Team Directory
    • Board of Directors
    • Impact Reports & Financial Statements
    • Blog
    • Employment Opportunities
  • Shop
Our Mission: Heritage Humane Society serves as compassionate stewards of homeless pets that are in transition from stray/surrender to forever homes. We serve to educate the public about humane animal care and treatment, advocate animal welfare, and provide affordable adoption and spay/neuter services.
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